Info and application instructions at – https://intercambio.org/vision-mission/jobs/
The Volunteer Manager welcomes new volunteers and provides individualized management and support to volunteer English teachers in Boulder County. A focus is ensuring that those teaching group classes have the tools and confidence to be the best they can be.
Requirements & Qualifications
Interpersonal – Guide conversations to assess volunteer applicants’ eligibility to participate in our Boulder County program. Skill at communicating proactively, courteously, and effectively with volunteer teachers, students and staff to provide excellent customer service in person, via email, text and over the phone.
Community-Building – Proven skill at building community, fostering positive relationships, and sharing knowledge.
Flexibility – Able to adapt to frequently changing circumstances and processes. Skill at working under pressure and meeting deadlines.
Processes – Skill at using and improving existing processes to support volunteer teachers through intake, orientation, training and ongoing support/management of challenges.
Accuracy and attention to detail – Skill at collecting and recording data to maintain accurate records.
Organizational and Project Management – Able to effectively manage multiple competing priorities, paying close attention to details, goals and deadlines for completion.
Multicultural Experience – Experience working successfully in a multicultural environment.
Availability – Able and willing to work 2 to 4 weekday evenings and has access to reliable transportation.
Teaching – Experience teaching English or another language to speakers of other languages.
Volunteer Management – Experience managing volunteers.
Language – Proficiency in a language other than English.
Salesforce – Experience using Salesforce or a similar Customer Relations Management software.
Salary & Benefits
Intercambio also offers a competitive benefits package that includes vacation; sick leave; health, dental and vision insurance; and a retirement plan.
Intercambio is a nonprofit that trains volunteer teachers to teach English to adult immigrants in 1-on-1 and group settings, online and in person. Our model is based on strengthening cross-cultural connections and mutual learning, where teachers and students share their perspectives and experiences. Our national network supports organizations nationwide, and our Confidence and Connections curriculum is used by several hundred English teaching organizations.