Industry Solutions
Your Industry. Your Team. Your Language Program.
We customize every learning journey based on your industry, your company, and even your employees’ roles, ensuring language learning is immediately relevant and directly applicable.
Industries We Serve
Here are a few of the sectors we serve. The examples below reflect actual types of content and communication tasks our programs address:
Mining
From environmental impact reports to health and safety protocols, mining professionals must navigate dense technical language while collaborating across multilingual teams.
We build lessons using client documentation like exploration summaries, MSHA regulations, equipment operation manuals, and sustainability briefs to help engineers, geologists, and safety officers communicate with clarity on-site and off.
Safety Officers: Interpreting and delivering safety protocols, incident reports, and training briefings.
Geologists: Explaining survey findings, drafting exploration summaries, and collaborating on environmental compliance reports.
Operations Managers: Reviewing shift logs, procurement contracts, and reporting up to executive leadership.
Field Engineers: Describing mechanical issues, requesting repairs, and writing equipment usage documentation.
Hotel & Hospitality
In hospitality, frontline staff and managers alike must master service-oriented communication, conflict resolution, and cultural nuance.
We design training using content such as guest review responses, SOPs for check-in procedures, concierge scripts, and food & beverage menus, preparing staff to deliver high-touch service in English, every time.
Front Desk Staff: Handling guest check-in/out scripts, complaint resolution, and concierge recommendations.
Housekeeping Supervisors: Reading shift rosters, reporting issues, and communicating inspection standards.
F&B Waitstaff: Describing dishes, responding to dietary questions, and managing service recovery.
Hotel Managers: Drafting SOPs, handling vendor correspondence, and analyzing customer feedback data.
Finance & Banking
Accuracy, formality, and compliance are essential in finance. We develop lessons around client-facing pitch decks, internal policy memos, financial news articles, risk assessments, and investor reports.
Whether for analysts, advisors, or customer service teams, our goal is to build the precise language needed to interpret and convey financial information with confidence and professionalism.
Customer Support Agents: Explaining account procedures, handling escalations, and summarizing transactions.
Risk Analysts: Writing risk evaluations, understanding compliance documents, and reviewing audit trails.
Relationship Managers: Preparing presentations, drafting client proposals, and responding to investor queries.
Compliance Officers: Interpreting regulations, documenting policy changes, and drafting compliance communications.
Pharmaceuticals
& Life Sciences
In life sciences, the stakes are high and the language is complex. We support teams with training based on clinical trial summaries, product information leaflets, regulatory submission drafts, medical journal excerpts, and pharmacovigilance reports.
Our programs help researchers, medical liaisons, and regulatory staff communicate across borders while maintaining scientific and legal accuracy.
Medical Science Liaisons: Interpreting journal publications, delivering presentations to healthcare providers.
Regulatory Affairs Specialists: Writing submission summaries, understanding FDA/EMA documentation.
Clinical Research Coordinators: Documenting trial data, following protocols, and updating stakeholders.
Quality Assurance Managers: Reporting deviations, writing CAPA documentation, and conducting audits.
Technology
& Engineering
Tech professionals work across functions, time zones, and communication styles. We help developers, UX designers, project managers, and technical support teams improve their language proficiency using product specs, sprint documentation, customer ticket logs, API documentation, and knowledge base articles.
Whether writing bug reports or leading stand-ups, learners gain fluency in the language of innovation.
Software Developers: Writing feature specs, commenting on code, and communicating blockers in standups.
Product Managers: Drafting user stories, presenting roadmaps, and aligning stakeholders via slide decks.
Customer Support Engineers: Resolving tickets, writing knowledge base entries, and debugging in writing.
UX Designers: Sharing prototypes, conducting usability tests, and reporting on design rationale.
Want to know about your industry-specific solutions?
Request a demo and tell us more about your organization’s language training needs.