Not everyone wants to be a business owner or entrepreneur, and for those looking to get hired at a language school, what skills do you need to have and what are they looking for? If already employed, what can you do to impress and earn a promotion? This session will talk about: desired traits in teachers and supervisors at language schools; regional differences in hiring; and the hiring process for new employees and promotions for existing staff.

Mark Lee
Owner @ Mark English School
A facilities management professional with more than 28 years experience working in various countries overseas including the Middle East and Asia. Has managed extensive diverse workforces in remote and hostile environments in such fields as mining/oil & gas/military/healthcare and retail. A passionate believer in the development of local communities and empowerment thereof. Always a people person, an approach that has successfully transitioned into the teaching of English for local children in China for the past four years.

Erin Hernandez
Owner @ Larchmere Language Services
Erin Shaw Hernandez is an experienced TESOL professional with expertise ranging from teaching in the classroom to owning and operating an accredited language school. She received a MA TESOL degree from Brigham Young University, and has extensive experience in curriculum and program development, teacher training, language assessment and program marketing.

Ali Noori
Director @ The ILSC Education Group
With over 30 years of experience in ELT, I have been involved in different aspects of the industry, both internationally and in Canada. While I started my career as an ESL instructor, I have been the Director of Studies in large chain schools for most of my career, and I have also managed the operation of my current school as the Director for the last 7 years. In my current employment, I have been responsible for hiring and managing both non-unionized admin staff (of 25) and unionized faculty (of over 70).

Carlos Pizarro
Director @ BridgeEnglish
Professional with a background in Literature, Education, Philosophy, and Educational Management, a relevant experience in the ELT industry, especially in the corporate training sector. With more than 20 years in Bridge Education Group, he has had different responsibilities as a teacher, head teacher, and director in the language center in Argentina and later in Chile. In the last two years, he has been one of the leaders of the digital transformation of BridgeEnglish into an EdTech with online services throughout the LATAM region, with a team of hundreds of teachers from 35 countries. He is responsible for the areas of Operations, Finance, HR, and Academics.

Zoe Smith
CEO @ BE School
Zoe Smith Founded BE School in 2015 envisioning a different approach to teaching Business English. Zoe’s background in teaching and coaching moved the focus away from learning grammar and towards empowering students of all levels with more confidence while doing business globally. Zoe and her team work with corporate professionals across Mexico and LatAm to enhance their business communication skills.