Leadership is not just about the words we say but it’s also about what we notice. In every workplace, there are unspoken concerns, unseen struggles, and unnoticed moments that shape team dynamics. Ghost Management is the art of leading with quiet influence, which means observing, sensing, and responding to the needs of a team in ways that create trust and psychological safety. In this session, participants will explore: How to develop sharp observational skills to recognize unspoken needs in the workplace The role of Ghost Management in Psychological Safety – why employees perform better when they feel seen and supported Practical techniques for leading with influence, not intrusion, to build stronger, more engaged teams.
IATEFL LAMSIG – The Quiet Influence of Ghost Management
September 23, 2025